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FAQ's
How do I participate in this promotion?
Purchase a promotional pack of McCoys between 20th January – 13th April 2025 and visit this website to enter. Entrants must confirm whether they are a consumer and have an individual pack or a retailer and purchased a case at wholesale.

Entrants must then complete the registration process, enter their batch code to unlock the vault. They will then be taken inside and will have to select the glowing safety deposit box to reveal if they have won a prize or not.

 If they are a winner, then they will be directed to complete the relevant details for fulfilment. 
How does the total prize vault value work?
£100k is allocated to the consumers vault and £50k is allocated to retailers vault.
Where do I find the batch code from my pack?
The 8 digit batch code will be printed on the back of your pack. Please see image of location below.
Crisp boxCrisp bag
When is the entry period?
You can enter the main promotion between 00:01am 20th January and 23:59pm 13th April 2025.

There will be a mop up draw period for late  consumer entries only, from 00:01 Monday 14th April – 23:59 Sunday 8th June 2025.
What happens after I enter?
The vault door will unlock once you enter the batch code (and upload a receipt for retailers) for you to look around and open the glowing safety deposit box, which will reveal if you are a winner. or not.
I have won a prize, now what?
Congratulations, you will be directed to a page to enter your your home address or UK bank details, depending on the prize won and also sent a link that is valid for 7 days, if you wish to enter these later.
I haven’t received a confirmation or instructions by email.
Please contact our customer service team here.
How many prizes can I win?
You can only win 1 prize, if you have entered up to 5 times and won more than 1 prize, we will only fulfil 1 of those prizes. See full terms and conditions.
What does, subject to validity check mean?
We may ask you to provide a proof of purchase and a copy of your ID to validate your win.
Can I swap my prize something else instead?
Unfortunately not. Prizes are non-refundable and non-exchangeable.