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FAQ's
How do I participate in this promotion?
Purchase a promotional pack of McCoys between 20th January – 13th April 2025.
How does the total prize vault value work?
£100k is allocated to the consumers vault and £50k is allocated to retailers vault.
Where do I find the batch code from my pack?
The 4 digit batch code will be printed on the back of your pack. Please see image of location here.
When is the entry period?
You can enter the main promotion between 00:01am 20th January and 23:59pm 13th April 2025.

There will be a mop up draw period for late entries from 00:01 Monday 14th April – 23:59 Sunday 8th June 2025.
What happens after I enter?
The vault door will unlock for you to look around and select a safety deposit box to reveal if you are a winner.
I have won a prize, now what?
Congratulations, you will be sent an email confirmation with a unique code and link to provide your home address or UK bank details, depending on the prize won.
I haven’t received a confirmation or instructions by email.
Please contact our customer service team here.
How many prizes can I win?
You can only win 1 prize, if you have entered up to 5 times and won more than 1 prize, we will only fulfil 1 of those prizes, the greater value prize. See full terms and conditions.
What does, subject to validity check mean?
We may ask you to provide a proof of purchase and a copy of your ID to validate your win.
Can I swap my prize something else instead?
Unfortunately not. Prizes are non-refundable and non-exchangeable.